Shipping and return policies for Ancient Urn Records

Shipping Info

IN STOCK ITEMS - sent by airmail registered in the standard mode used in this country [Correos de Mexico], within the first 5 days after making your purchase.

Once shipped, packages can take from 2 to 4 weeks, even up to 8 weeks to arrive, depending on your location. The packages are sent by airmail registered in the standard mode used in this country. If you want another type of shipment, express or by some private company please send an email requesting it to this address [ancienturnrecords@gmail.com], with pleasure we can request a quote for your order.

PRE-ORDERED PRODUCTS - will be specifically held until stock arrives and shipped as soon as the product becomes available. Please be mindful of release dates!

If your order contains both in-stock and pre-order items, the entire order will ship out together when the latest pre-order item becomes available.

Once shipped, packages can take from 2 to 4 weeks, even up to 8 weeks to arrive, depending on your location. The packages are sent by airmail registered in the standard mode used in this country. If you want another type of shipment, express or by some private company please send an email requesting it to this address [ancienturnrecords@gmail.com], with pleasure we can request a quote for your order.

Pre-ordered records may experience some kinds of delays past their published release dates. All delays will be mentioned multiple times on the Ascension Records & Ancient Urn Records social media pages, linked below:

www.facebook.com/AncientUrnRecords/
www.facebook.com/Ascesion.Records/

Shipping fees include some or all of the following: packaging, handling fees, taxes, as well as postage costs. Shipping fees are non-negotiable.

Once an order enters our system, we cannot group it together with a second order placed separately. We also will not cancel an order so you can place another order. Please be sure of what you place in your order.

If you have more doubts or questions, you can contact us directly at [ancienturnrecords@gmail.com]

Return Policy

Returns are accepted only for defective items. Shipping costs are not reimbursable through refund